Refund policy
Return & Refund Policy
LovelyFit – Premium Lingerie Store
At LovelyFit, we take pride in offering premium quality lingerie. Due to the intimate nature of our products, we maintain strict hygiene standards to ensure every customer receives brand-new and safe items.
Returns & Exchanges
For hygiene reasons, lingerie items cannot be returned or exchanged once delivered, unless the product you received is damaged, defective, or incorrect.
Please make sure to carefully check size, color, and product details before placing your order.
Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery.
To process your request, please provide:
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Your order number
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Clear photos or video of the product
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A short explanation of the issue
After verification, we will arrange either a replacement or refund.
Refund Process
If your refund request is approved:
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Refunds will be processed within 5–7 business days.
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Refunds will be issued via bank transfer or the original payment method, depending on the case.
Order Cancellation
Orders can only be canceled before they are shipped. Once the order has been dispatched, cancellation is not possible.
Contact Us
If you have any questions regarding our policy, feel free to contact us.
Store Name: LovelyFit
📧 Email: lovelyfit.pk7@gmail.com
📞 WhatsApp: +92 321 5075742